Mediacom makes no mail app, and its mailbox holds 1 GB
Mediacom Email App: Mediacom Email Settings, Mediacom Mail Server Settings, and Mchsi.com Mail in One Inbox
Mediacom has no email program, and MobileCare only handles the account. Inboxes opens your mediacombb.net or mchsi.com mailbox over IMAP on any computer, beside Gmail and your work mail, without forwarding anything into it.
mail.mediacombb.net · IMAP 993 · Nothing to install
In short
There is no Mediacom email app. Mediacom's help center sends you to webmail at mail.mediacombb.net or to a third party program such as Outlook, Mac Mail, Thunderbird or your phone's mail app, and says it cannot support those programs beyond basic setup. MediacomConnect MobileCare is the account app for bills and outages, not a mail reader. The Mediacom email settings are simple: IMAP on mail.mediacombb.net port 993 with SSL/TLS, SMTP on smtp.mediacombb.net port 587 with STARTTLS or 465 with SSL/TLS, your full address as the user name and your normal password, with no app password. The same values cover older mchsi.com addresses. The rule to plan around is storage: the whole account gets 1 GB, Mediacom sells no more, and a full mailbox returns new mail to the sender. That makes Mediacom's own tip, forwarding your other accounts into the Mediacom inbox, the riskiest way to combine them. Reading each account where it lives, in one client, gets the same single list without filling the smallest mailbox you own.
What Mediacom publishes, and what it leaves to you
Which Mediacom email apps actually exist
Search for a Mediacom email app and you get a billing app, a TV app, a webmail sign in page and a stack of settings pages copied from one another. This is where a mediacombb.net mailbox actually stands.
There is no Mediacom mail app, on any device. Mediacom's webmail article lists the programs customers can use instead: Microsoft Outlook, Mac Mail, Mozilla Thunderbird, the Android email app and the iPhone and iPad Mail app, and many more. None of them is made by Mediacom.
Mediacom supports the setup and stops there. In its own words, while it allows customers to use a third party client, it is unable to provide support for those systems beyond basic setup instructions, and if the account appears to be set up properly you should contact the maker of the software. Choosing a client that works is therefore worth a few minutes up front.
MobileCare is the account app, and it is the source of most of the confusion. MediacomConnect MobileCare checks your balance, pays the bill, reviews usage, reports outages, manages appointments and your Mediacom ID, and opens a chat. It does not open your mailbox. Xtream1, the other Mediacom app in the stores, is for TV.
Webmail is the official route on a computer. It lives at mail.mediacombb.net and offers an advanced view, a plain HTML view, a mobile view and a touch view, plus filters, auto replies, contacts, a calendar, tasks and document storage. Many customers know it by the Zimbra name on its sign in page. It shows one Mediacom address at a time.
One gigabyte covers everything. Mail, contacts, calendars, tasks, documents, Sent and Trash all share the same 1 GB, and Mediacom does not offer more. When it fills, you cannot send or receive, and anything sent to you is returned to the sender.
Your password just works. There is no app password to generate and no OAuth screen. Mediacom's setup guides use your normal email password with the full address as the user name, for both mediacombb.net and the older mchsi.com addresses.
The address lasts as long as the internet service. Mediacom states that email is part of its internet service and that it cannot keep providing access for customers who are no longer active subscribers. Up to 11 addresses can be created per household while you are one.
Every way to read a Mediacom mailbox on a computer
Eight routes to Mediacom email on a desktop, compared
What separates them is where they run, whether they can hold your other addresses at the same time, and whether they put more mail into the 1 GB Mediacom box or leave it alone.
Swipe to see all columns →
| Route to Mediacom email | Runs on | Holds other accounts too | Effect on the 1 GB box | Cost |
|---|---|---|---|---|
| Inboxes | Windows, macOS, Linux, ChromeOS, in a browser tab | Yes, one merged board | None, other accounts stay where they are | 29 dollars a month flat, five mailboxes |
| A Mediacom email app | Nothing. Mediacom publishes none | Not applicable | Not applicable | Not distributed |
| MediacomConnect MobileCare | iPhone and Android | No, and it does not read mail | None | No charge, account and billing only |
| Mediacom webmail | Any browser, any machine | No, one Mediacom address | None, unless you forward other accounts into it | Included with the internet service |
| Forwarding other accounts into Mediacom | Webmail | Yes, by copying their mail in | Fills it, and a full box bounces new mail | Included |
| Apple Mail | macOS only | Yes, All Inboxes | None | Included with macOS |
| Thunderbird | Windows, macOS, Linux | Yes, through Unified Folders | Can move old mail to local folders and free space | Open source, no license fee |
| eM Client | Windows and macOS only | Yes, one folder tree | None | 59.95 dollars once for one device, or 39.95 a year |
Mediacom details come from its own help center: the webmail article with the storage, forwarding, household and cancellation facts, the POP3 vs IMAP server settings article, and the MobileCare app article. eM Client prices are from the US version of its pricing page. Apple Mail and Thunderbird both hold several accounts at no license fee, and if one combined list on one computer is the entire problem, either is an honest answer.
Mediacom email settings for any client
Mediacom mail server settings to type into any program
One set of values covers both mediacombb.net and mchsi.com. Mediacom recommends IMAP, and it is the right choice for anyone reading the same mailbox on a phone and a computer.
| Setting | Value | Notes |
|---|---|---|
| Incoming server (IMAP) | mail.mediacombb.net | The same host serves mchsi.com addresses |
| Incoming port | 993 with SSL/TLS | POP is 995 with SSL/TLS on the same host, for software without IMAP |
| Outgoing server (SMTP) | smtp.mediacombb.net | Authentication required, with the same address and password |
| Outgoing port | 587 with STARTTLS | 465 with SSL/TLS if STARTTLS is not offered. Avoid port 25 |
| User name | Your full email address | [email protected] or [email protected] |
| Password | Your normal email password | No app password and no OAuth. 8 to 12 characters under Mediacom rules |
| Mailbox size | 1 GB for the whole account | Shared with contacts, calendar, documents, Sent and Trash. No upgrade sold |
| When it is full | New mail is returned to the sender | Sending stops too, until you free space |
Values are from Mediacom's POP3 vs IMAP server settings article. If a client rejects the password, do not reset it yet. Sign in at mail.mediacombb.net with the same credentials first. If the website accepts them, the problem is in the mail program: check the full address as the user name and authentication on the outgoing server. Go easy on retries, because repeated failed sign ins lock a Mediacom account for 30 minutes, and every device still holding an old password counts toward that.
The rule that bounces Mediacom mail
One gigabyte, and a full mailbox sends mail back
Most providers deal with a full mailbox by nagging you. Mediacom states something harder: once you reach the storage limit you can no longer send or receive, and any email sent to you while the mailbox is full is returned to the sender. The sender sees a bounce. You see nothing, because the message never arrived.
The limit is one gigabyte, and it is not just for mail. Contacts, calendars, tasks, documents stored in webmail, Sent items and Trash all count against it. Mediacom does not sell additional storage. An address that has been collecting PDF statements and photo attachments since the mchsi.com days can be most of the way there already.
In the same help article, Mediacom suggests forwarding emails from your other accounts right into your Mediacom inbox, so all your accounts are in one convenient location. The goal is exactly right. The direction is the problem: it pours the traffic of a 15 GB Gmail account into the smallest mailbox you have. The day it fills, whatever arrives next goes back to whoever sent it, and that could be a client, a school or a bank.
Reading every account in place solves the same problem the other way round. Inboxes signs in to each mailbox over IMAP and shows them on one board, so Gmail stays in Gmail's storage and Mediacom holds only the mail addressed to it. It does not raise Mediacom's ceiling, and nothing can. It stops you spending that gigabyte on other people's mail, and sorting by category makes the attachments that are actually filling it easy to find.
Setting it up
Mediacom email in a desktop app, in four steps
No installer and no Mediacom software on the machine. The connection lives with us rather than on each device, so every computer you open it on shows the same board.
Step 1
Check the password in webmail
Sign in once at mail.mediacombb.net. If it works there, the credentials are right and anything that fails later is a settings problem, not a password problem.
Step 2
Add the Mediacom mailbox
Incoming is mail.mediacombb.net on 993 with SSL/TLS, outgoing is smtp.mediacombb.net on 587. Use the full address and your normal password. An mchsi.com address uses identical values.
Step 3
Add the rest, without forwarding
Gmail, Yahoo, AOL, iCloud, Zoho and anything at your own domain join the same way and keep their own storage. Each row shows which account it arrived on, so replies leave from the right address.
Step 4
Let the sorting run
Each message gets a category and a spam verdict as it arrives, across every connected mailbox at once. Filters set in Mediacom webmail only ever see the Mediacom account.
Where a browser client fits
What you actually get here
Not a nicer webmail. The job Mediacom has no product for, which is holding a mediacombb.net address and every other mailbox in one list on a computer.
Mediacom beside everything else
Your mediacombb.net or mchsi.com address in the same stream as Gmail, Yahoo, AOL, iCloud and your own domain, sorted by arrival with the source account on each row. Mediacom webmail shows Mediacom and nothing else.
One list without filling the 1 GB box
The single convenient location Mediacom recommends, reached by reading each account where it lives instead of forwarding it all into a mailbox that bounces mail once it is full.
Set up once, not once per machine
Thunderbird and Outlook have to be installed and configured on every computer, and Mediacom support stops at basic setup. Here the mailbox is connected once, and the desktop, the laptop and a Chromebook all open the same board, which is also why it works as a Chromebook mail app.
Household addresses in one place
Mediacom allows up to 11 addresses per household, each with its own password. If you look after two or three of them, one board beats signing in and out of webmail for each.
It opens on any computer
Windows, macOS, Linux and ChromeOS all load it in whatever browser is already there. No Mediacom desktop app is needed, which is convenient, since there is not one.
Sorting across all of them at once
An address alive since the mchsi.com years collects statements, renewal notices and newsletters nobody reads. A category and a spam verdict land on every one as it arrives, on every account, which makes the attachments eating your gigabyte easy to find.
Where this is the wrong answer
What Inboxes does not do
It cannot enlarge a Mediacom mailbox. The 1 GB limit and the bounce when it is full run on Mediacom servers, and no mail client can change them. To free space, delete or archive mail; Thunderbird can move old messages into local folders on your own disk.
It cannot keep an address alive after you leave Mediacom. Mediacom ends email access when the internet service ends. What a combined list does make easier is the move itself, because the old address and the new one sit side by side while you update your logins.
It does not use OAuth anywhere. We connect with a user name and a password or app password over IMAP, which suits Mediacom perfectly and rules out others. An outlook.com, hotmail.com or Microsoft 365 work address will not connect here. Mediacom, mchsi.com, Gmail, Yahoo, AOL, iCloud, Zoho and own domain mailboxes all do.
No calendar and no contacts. We are a mail client and nothing else. Mediacom webmail has a calendar and a contact book, and so do Thunderbird, Apple Mail and Outlook. If you want those in the same window, use one of them.
There is no offline mode and no permanent tier that costs nothing. It runs in a browser tab and wants a connection, and plans start at 29 dollars a month flat for five mailboxes. Mediacom webmail is included with your internet service, Apple Mail comes with every Mac, and Thunderbird carries no license fee. If one combined list on one computer is the entire problem, use one of those. The case for paying starts when you read mail on several machines, or when the volume itself is what you are trying to shrink.
FAQ
Questions people ask about the Mediacom email app
Does Mediacom have an email app?
No. Mediacom publishes no mail app for Windows, macOS, iPhone or Android. Its help center tells customers to use webmail at mail.mediacombb.net or a third party program such as Outlook, Mac Mail, Thunderbird, or the Android and iPhone mail apps, and it adds that it cannot support those programs beyond basic setup instructions.
Is MediacomConnect MobileCare an email app?
No. MediacomConnect MobileCare is the account app. It checks your balance, pays the bill, shows usage and outages, handles appointments, manages your Mediacom ID and opens a chat with an agent. It does not read your mediacombb.net mailbox. Xtream1 is the TV app and does not read mail either.
What are the Mediacom email settings?
Incoming IMAP is mail.mediacombb.net on port 993 with SSL/TLS. Outgoing SMTP is smtp.mediacombb.net on port 587 with STARTTLS, or 465 with SSL/TLS if STARTTLS is not available. Outgoing authentication is required. The user name is your full email address and the password is your normal email password.
What are the Mediacom mail server settings?
The incoming mail server is mail.mediacombb.net, used for IMAP on 993 and POP on 995, both with SSL/TLS. The outgoing mail server is smtp.mediacombb.net on 587 with STARTTLS or 465 with SSL/TLS. Mediacom recommends IMAP and says POP should only be used by software that cannot do IMAP.
What are the Mediacom IMAP settings?
Server mail.mediacombb.net, port 993, encryption SSL/TLS, authentication required, user name the full address such as [email protected]. IMAP keeps every device in step, so a message read or deleted on your phone shows the same way on your computer, which is why Mediacom prefers it.
What are the mchsi.com email settings?
Exactly the same as mediacombb.net. Mediacom states that one set of settings covers both @mchsi.com and @mediacombb.net addresses: mail.mediacombb.net for incoming on 993 and smtp.mediacombb.net for outgoing on 587 or 465. The user name is the full mchsi.com address.
What are the Mediacom SMTP settings?
smtp.mediacombb.net on port 587 with STARTTLS, or port 465 with SSL/TLS if your program does not offer STARTTLS. Tick that the outgoing server requires authentication and use the same address and password as incoming. Mediacom troubleshooting points you away from port 25.
Do I need a Mediacom app password?
No. Mediacom documents no app password, no secure mail key and no OAuth step for mail clients. Its setup guides use your normal email password. Two step verification applies to your Mediacom ID and My Account sign in, and nothing in its help center says it changes how a mail program connects.
How much storage does a Mediacom mailbox have?
One gigabyte, shared by mail, contacts, calendars, tasks, stored documents, Sent and Trash. One Mediacom article says 1.2 GB, so plan on the smaller figure. Mediacom does not sell more storage. A mailbox that fills up can no longer send or receive, and mail sent to you in the meantime is returned to the sender.
Why is my Mediacom email bouncing back?
The most likely cause is a full mailbox. Once a Mediacom account reaches its storage limit, any email sent to it is returned to the sender and you cannot send either, until you free space. Empty Trash, delete large attachments, or move old mail into local folders in a client such as Thunderbird.
Why is my Mediacom email not working?
Sign in at mail.mediacombb.net first. If the website works, the password is right and the problem is the client settings: full address as the user name, 993 for IMAP, and authentication switched on for SMTP. If the website also fails, reset the password, and note that repeated failed attempts lock the account for 30 minutes.
Can I use Mediacom email in Outlook?
Yes. Mediacom publishes Outlook steps: add the account, choose manual IMAP setup, enter mail.mediacombb.net on 993 with SSL/TLS for incoming and smtp.mediacombb.net on 587 with STARTTLS for outgoing, and tick that the outgoing server requires authentication. Use your full address and normal email password.
Can I forward Mediacom email to Gmail?
Yes. In Mediacom webmail open Preferences, then Mail, and enter the forwarding address under Receiving Messages, with an option to keep or remove the local copy. Forwarding is fine for reading, but replies then leave from Gmail rather than your Mediacom address. An IMAP client reads both without changing who the mail appears to come from.
Can I read Mediacom email and Gmail in one app?
Yes, in any IMAP client. Mediacom connects with your full address and normal password, Gmail with a Google app password, and both appear in one list with the source account marked. That avoids forwarding other accounts into the 1 GB Mediacom mailbox, which Mediacom suggests but which fills it faster.
What happens to my Mediacom email if I cancel?
It stops. Mediacom says email is part of its internet service and it cannot continue providing access for customers who are not active subscribers. Moving to a new address inside Mediacom service keeps the mailbox; leaving Mediacom does not. Move important logins to another address before you switch.
How many Mediacom email addresses can I have?
Up to 11 per household, each with its own storage, according to Mediacom webmail help. Each one is a separate mailbox with its own password, which is where a client that holds several accounts in one list saves real time over signing in and out of webmail.
What is the best app for Mediacom email?
It depends on how many mailboxes you read. One Mediacom address on a Mac: Apple Mail, already installed. One address on a PC: Thunderbird, with no license fee. A Mediacom address plus Gmail and work mail, read on more than one computer, is the case where a client that holds them all in one list without forwarding earns its price.
Related
Keep reading
Your Mediacom address, and every other one
No app Mediacom never made and nothing forwarded into a 1 GB mailbox. Add the mediacombb.net or mchsi.com address once with your normal password, then put Gmail, Yahoo and your own domain on the same board.